CUSTOMER ADOPTION • REVENUE GROWTH • MARKETPLACES

Customers are buying. So why are they still leaving?

I work with B2B and enterprise teams to turn customers into long-term customers by improving how they onboard, adopt, and experience the product. I find where they stop reaching value, then help fix the systems causing revenue to leak. Because when adoption works, retention follows.

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Request a 30-min Post-Sale Revenue Diagnostic →

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For Business Partnerships →

IMPACT:

<aside> <img src="/icons/trophy_lightgray.svg" alt="/icons/trophy_lightgray.svg" width="40px" /> $4.3M Expansion and renewal revenue through operations improvements.

300 →1700+ Users across multi-region deployments.

10+ Markets Engagement footprint across North America, Africa, and Europe.

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PEOPLE & BUSINESSES — I’VE WORKED WITH

Ressources pour Designers-Db

CURRENT AVAILABILITY

Accepting 1-2 private growth reviews this month. 

I take on limited number of engagements where revenue, churn, or scaling is a business priority.

[Request a 30-min Post-Sale Revenue Diagnostic](<https://form.typeform.com/to/h9gmhk6K?utm_source=xxxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_term=xxxxx&utm_content=xxxxx>)

Whether we work together or not, You leave with a prioritized fix list: 

- Top 3 adoption leaks
- Renewal risk areas
- Expansion opportunities
- 90-day action plan

WHO I HELP

B2B/SaaS companies with paying customers where: 

> Customers buy, but don't necessarily adopt or renew.

> Founder or leadership team is still personally managing customer issues.

> Sales is growing faster than onboarding and delivery can support.

> There's limited visibility into which accounts are at-risk and why.

> The company needs to improve retention before aggressively scaling acquisition.

WHAT I HELP TEAMS SOLVE

Acquisition → Onboarding
• Customers buy, but take too long to reach their first meaningful outcome.

Onboarding → Adoption
• Customers complete setup but never develop consistent product usage.

Adoption → Renewal
• Teams don't see disengagement early enough to intervene.

Renewal → Expansion
• Happy customers exist, but there is no systematic way to identify or capture expansion.

COMPETITIVE EDGE

Sales taught me what gets customers to buy.

Enterprise delivery taught me what prevents them from reaching value.

Operations taught me where systems break as companies scale.

Building marketplaces taught me how difficult real adoption actually is.

LET’S GO THE DISTANCE TOGETHER.

If adoption is inconsistent, revenue is already at-risk.

Request a 30-min Post-Sale Revenue Diagnostic →

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