10+ yrs in Sales & Operations | ADOPTION STRATEGIST • CUSTOMER SUCCESS • GROWTH PARTNER
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I've watched too many good products die from bad onboarding. Now, I dedicate my time to working with B2B and enterprise teams to builld things people want to come back to. I identify where revenue is slowing down and optimize the systems behind onboarding, product usage, and delivery so customers keep coming back.
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Request a 45-min Growth & Retention Audit →
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<aside> <img src="/icons/trophy_lightgray.svg" alt="/icons/trophy_lightgray.svg" width="40px" /> $4.3M Expansion and renewal revenue through operations improvements.
300 →1700+ Users across multi-region deployments.
10+ Markets Engagement footprint across North America, Africa, and Europe.
3,842+ Views From founders, operators, and growth teams exploring adoption-led systems.
Updated Regularly New case examples and operating notes added.
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Accepting 1-2 private growth reviews this month.
I take on limited number of engagements where revenue, churn, or scaling is a business priority.
[Request a 45-min Growth & Retention Audit](<https://form.typeform.com/to/h9gmhk6K?utm_source=xxxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_term=xxxxx&utm_content=xxxxx>) →
"You leave with a prioritized fix list whether we work together or not:
- Top 3 adoption leaks
- Renewal risk areas
- Expansion opportunities
- 90-day action plan
> B2B/SaaS companies past $200k-500k ARR.
> Owner-operators without a dedicated CS or Ops function.
> Companies heading into major deployments, restructures, or capital raise events.
• CEO bottlenecks slowing down execution.
• Sales promises that don't match what delivery can execute.
• No real visibility into which accounts are at-risk.
• Growth is outpacing the systems meant to support it.
Control & Precision: Exposure to high-pressure environments (Fortune 500s, public sector, enterprise SaaS).
Proven Results: Track record of operational intervention and unlock growth (e.g $900k 3 companies combined), OpEx reduction (-12% in 90 days), and accelerated product rollouts (e.g 58% faster).


If adoption is inconsistent, revenue is already at-risk.
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Request a 45-min Growth & Retention Audit →
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